Tutorial Videos

Knowledge Base

  • Are there currently service restrictions?

    We have temporarily closed our central Berlin office in the wake of the current global health situation. Our service team is still available for all enquiries, and returns are still being received. However we are currently not able to send replacement devices or spare parts. Thank you for your patience and cooperation during this time.

  • Chris is not performing as it should. What can I do?

    We recommend to delete both Chris app and all Bluetooth connections on your phone before performning a clean installation of the app. Instructions: Android or iOS.

  • Am I using the correct Voice Commands and Gestures?

    There are easy commands and gestures to get you started. See the tutorial in the app, the videos above or  “Chris: The Basics”

  • How do I connect Chris to my car stereo?

    The feature to connect Chris to your car stereo via Bluetooth can be found in the Home screen of the Chris app.

Get help!

Get help with setup and more from our dedicated customer success team. We aim to respond within 1 business day. Business hours: Mon - Fr 9am - 5pm CET (German working days).

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